Aq22 Terms & Conditions — A Complete Guide to Using the Platform

1 General Terms & Conditions

By accessing the aq22 platform or using any of its services, you fully agree to these Terms & Conditions. These terms constitute a legally binding agreement between aq22 and the member. If you do not agree with any part of these terms, please do not use the platform.

Aq22 reserves the right to amend these Terms & Conditions at any time without prior notice. However, members will be informed of significant changes via email or platform notification. Continued use of the platform after any changes constitutes acceptance of the updated terms.

2 Account Register

Registering with aq22 requires accurate and truthful information. Accounts created with false details will be cancelled and any existing balance may be forfeited.

• Each individual may only open one account. Creating multiple accounts from the same device, IP address, or payment method is prohibited.
• The name, date of birth, and contact details provided at registration must be accurate.
• Keeping the account password strictly confidential is the member's own responsibility.
• Sharing your account with anyone else or allowing a third party to use it is strictly prohibited.
• Aq22 reserves the right to temporarily suspend any account for the purpose of verification or investigation.

3 Age Verification & KYC

Aq22 is strictly for individuals aged 18 and above. Minors are prohibited from creating or using an account. We take age verification very seriously.

• KYC (Know Your Customer) verification must be completed before making a withdrawal.
• A scan or photo of your National ID (NID), passport, or driving licence must be submitted.
• A utility bill or bank statement may be requested to verify your address if required.
• Aq22 reserves the right to hold withdrawal requests pending until KYC verification is complete.

4 Deposits & Withdrawals

All deposits and withdrawals on aq22 are subject to specific rules. Every financial transaction is handled securely and transparently.

• Minimum deposit and withdrawal amounts must meet the specific limits stated on the platform.
• Deposits must be made only from a payment method registered in the member's own name.
• Depositing from a third-party account is strictly prohibited.
• Withdrawal requests are typically processed within 24-72 hours, though additional time may be required if KYC verification is needed.
• Withdrawals may be required to be made via the same method used for the original deposit.
• Aq22 may request additional verification for any suspicious transactions.

5 Bonus & Promotion Terms

Aq22 regularly offers various bonuses and promotions. Each offer comes with its own terms and conditions, which must be followed.

• Each bonus offer has a specific Wagering Requirement. The bonus balance cannot be withdrawn until the requirement is met.
• Multiple bonuses cannot be used simultaneously unless explicitly stated in the offer.
• Any attempt to meet wagering requirements through fraudulent bets or collusion will result in the bonus being voided.
• To qualify for a referral bonus, the referred person must be a new member and meet the minimum deposit and betting requirements.
• Aq22 reserves the right to modify or discontinue any bonus offer at any time.

6 Betting Rules

All bets placed on aq22 must comply with the applicable rules. aq22's decision on all betting matters is final.

• Once a bet is confirmed, it cannot be changed or cancelled unless aq22 approves an exception under special circumstances.
• If incorrect odds are displayed due to a technical error, aq22 reserves the right to void the affected bets.
• If an event is cancelled or suspended by its organiser, bet outcomes will be settled in accordance with aq22's rules.
• If a bet is found to have exploited real-time data advantages in live betting, it may be voided.
• Maximum bet amounts may vary depending on the event and market.

7 Prohibited Activities

The following activities are strictly prohibited on the aq22 platform. Any violation will result in permanent account closure.

• Creating or operating multiple accounts.
• Collecting bonuses through fraudulent means (Bonus Abuse).
• Using software, bots, or any automated method to gain an unfair advantage on the platform.
• Using the platform for money laundering or any other illegal financial activity.
• Participating in match fixing or any form of sports fraud.
• Harassing or mistreating other members.

8 Account Closure & Suspension

Aq22 reserves the right to temporarily or permanently close any account for any reason, particularly in cases of terms violations.

• Accounts may be closed without prior notice in the event of a terms violation.
• Members may also request account closure at any time.
• If an account is closed and a valid balance remains with no terms violations, that balance will be returned to the member.
• Opening a new account will not be permitted while a self-exclusion is active.

9 Responsible Gaming

Aq22 believes gaming should be a source of entertainment. That is why responsible gaming is our top priority. Our platform provides a range of tools that members can use to manage their own gaming activity.

• Deposit Limit: Set a daily, weekly, or monthly cap on your deposits.
• Betting Limit: Set a maximum bet amount for any given period yourself.
• Self-Exclusion: Temporarily close your account for a set period of time.
• Cooling-Off Period: Take a break from betting for a set period of time.

If you notice any signs of gaming addiction, please contact our support team immediately or Responsible Gaming Visit the page.

10 Privacy Policy

Aq22 takes the protection of members' personal data seriously. Details on how we collect, use, and store your information can be found in our Privacy Policy Full details are available on the page.

• Members' personal information is never sold to third parties.
• Information may be disclosed to authorities where required by legal obligations or for fraud investigations.
• Members are informed of the use of cookies and tracking technologies.

11 Limitation of Liability

Aq22 is not liable for any indirect losses arising from service interruptions caused by technical issues, internet outages, or other unforeseen circumstances, beyond direct damages.

• In the event of server downtime or maintenance affecting active bets, aq22's decision is final.
• Aq22 is not responsible for delays caused by third-party payment services.
• If account credentials are compromised due to a member's own negligence, the member bears full responsibility.

12 Dispute Resolution

For any dispute or complaint, please contact our support team first. The support team will do everything possible to resolve your issue.

• An initial response to a complaint is typically provided within 7 business days of submission.
• Complex matters may take up to 14-28 business days to resolve.
• If a member is not satisfied with aq22's decision, they are free to pursue independent legal action.
• The applicable law and jurisdiction for any dispute relating to these Terms & Conditions shall be determined by aq22's licensing authority.